Privacy Policy

This Privacy Policy explains how Intl Beijing Palace Tours ("we", "us", "our") collects, uses, and protects personal information when you use our site and services. By using our site or booking services through our online platform, you consent to the practices described in this policy.

Contact: info@intlbeijing.life · No. 18, He Ping Jie, Chaoyang District, Beijing, Bei Jing Shi, 100013, China

1. Information We Collect

We collect information that helps us provide and improve our tours, process bookings, communicate with you, and comply with legal obligations. Categories of information we collect include:

• Contact & identity details: name, email address, phone number, nationality (when required for permits or bookings).
• Booking & payment information: reservation details, payment card information processed by our payment processors, billing address.
• Travel preferences & requirements: tour selections, dietary or accessibility needs, passport or visa details when required.
• Communications & support: correspondence, feedback, and support requests you provide.
• Technical data: IP address, device type, browser, operating system, and usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use personal information for the following purposes:

• To process and manage bookings and payments.
• To communicate important information about your tour, changes, or safety notices.
• To personalize your experience and provide travel recommendations and special offers when you opt in.
• To comply with legal obligations, visa or permit requirements, and government requests.
• To operate, maintain, and improve our site, services, and customer support.
• To detect, prevent, and respond to fraud, abuse, or security incidents.

3. Legal Bases for Processing (Where Applicable)

If you are subject to data protection laws that require a legal basis for processing (for example, the GDPR), we rely on one or more of the following bases:

• Performance of a contract: to fulfill bookings and provide tour services.
• Consent: for marketing communications and optional services when you have given consent.
• Legitimate interests: to operate and secure our services and to prevent fraud while respecting your rights and freedoms.
• Legal compliance: to meet regulatory or legal obligations.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate our site, analyze usage, and display relevant content. Cookies may be essential, functional, analytical, or for marketing. You can manage cookie preferences through your browser or by using available preference tools on our site.

Third-party services (such as analytics and payment providers) may also use cookies. We do not control third-party cookies and recommend reviewing their privacy policies for details.

5. Sharing and Disclosure

We share personal information only as described below or when required by law:

• Service providers: third parties who help with payments, booking systems, identity verification, communications, and analytics.
• Travel partners: local guides, hotels, transport providers, and other suppliers necessary to fulfill your booking.
• Legal and safety: when required by law, court order, or to protect the rights, property, or safety of our guests or the public.
• Business transfers: in connection with a merger, acquisition, or sale of assets — subject to appropriate confidentiality protections.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, delete, restrict processing, object to processing, or obtain a copy of your data in a commonly used format. You may also have the right to withdraw consent where processing is based on consent.

To exercise rights, contact us at info@intlbeijing.life. We may request identity verification before fulfilling requests. We will respond in accordance with applicable law.

7. Data Retention and Security

We retain personal data as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements.

We implement reasonable technical and organizational measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no system is completely secure; if a security incident affects your data, we will take appropriate actions and notify you as required by law.

8. International Transfers

Your personal information may be transferred to and processed in countries other than your own, including where our service providers operate. We apply appropriate safeguards to protect your data when transferred across borders in accordance with applicable law.

9. Children

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16 without parental consent. If you believe we have collected information from a child in violation of this policy, please contact us at info@intlbeijing.life.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be communicated through our site or by other appropriate means. Continued use of our services after changes indicates acceptance of the updated policy.

11. Contact Us

For questions, requests, or concerns about privacy, please contact: